FAQ
Frequently Asked Questions
Here you’ll find answers to the most common questions about our products, ordering process, delivery, returns, and more. We’re here to make your shopping experience as smooth and enjoyable as possible. If you can’t find what you’re looking for below, feel free to get in touch with our customer care team — we’re always happy to help.
How long does delivery take?
Orders placed before 12pm on weekdays are despatched on the same day. Once your order is despatched you will received a tracking link and your order will arrive within 2 days.
Do you offer free delivery?
Yes, we offer free delivery on all UK orders over £50. For orders under £50, a flat delivery fee of £3.95 will be applied at checkout.
Do you ship internationally?
At the moment, we only deliver within the UK. We’re working on expanding our shipping options, so stay tuned!
Can I change or cancel my order?
If your order hasn’t been dispatched yet, we’ll do our best to help. Please contact us as soon as possible after placing your order. Once an order has been dispatched, we’re unable to make changes or cancel it.